Our conditions of sale

Conditions of booking and cancellation

Bookings shall only be effective after written confirmation by the client (post, email or fax) containing a postal address or a bank card number by way of guarantee.
Cancellation is possible at no cost up to 48 hours before the arrival date. After this time, you will be invoiced for one night for each room booked.
Animals are allowed in the hotel at no additional cost.

Information on the various services offered

Welcome to La Flambée hotel and restaurant. We wish you a pleasant stay and invite you to read the following information about the services available to you.

Reception :

  • Reception is open from 7.00 to 22.00 on Monday to Friday and from 8.00 to 22.00 on Saturday, Sunday and bank holidays.
  • Payment of your bill will be made on the day of departure (or the evening before if you require).
  • An alarm call can be booked for the following morning.
  • At reception you will find some tourist information about activities and places to visit in the area.
  • The hotel is closed at night. For access after closing time, please ask at reception for the access code.

Rooms:

  • All rooms in the main building and the pavilion are non smoking.
  • Rooms are cleaned between 9.00 and 15.00. Rooms must be vacated by 12.00 at the latest on the day of departure.
  • Each room has a television. A list of channels can be found on the desk.
  • Pets are allowed free of charge, but please ensure that they are well behaved.
  • Please inform us on the day of departure of any drinks taken from the mini bar.
  • Eating meals in the room is forbidden (except for room service)

Breakfast:

A continental breakfast is served every day in the restaurant from 7.00 to 10.00 on weekdays and from 8.00 to 10.00 on Saturdays, Sundays and bank holidays. Room service is available for a supplement of 10.00 € by filling in the request form in the welcome pack and returning it to us.

Restaurant:

  • The restaurant is completely non smoking.
  • Lunch is served from 12.00 with last orders at 14.00.
  • Dinner is served from 19.00 with last orders at 21.30.
  • A children’s menu is available for children under 10 years old.

Swimming Pool:

Open exclusively to hotel guests from 15 June to 15 September (depending on the weather and any local water restrictions). Please note there is no supervision and it is your responsibility to ensure the safety of your children. Swimming towels are available at reception. Please do not use the bathroom towels. Please ensure the passage door is closed after use. Food, drink and animals are not permitted by the poolside.

Park:

Animals can roam freely in the park. The dog, the cat and the goats are our own. They have been sterilised and are looked after by a vet.

Parking:

As we do not have a night porter, as a security measure we would recommend that you do not leave any valuables in your car.

All the staff at La Flambée are at your disposal in order to make your stay as pleasant as possible.

In case of emergency during the night, please call 17 or 112 from a mobile phone.